CSR German & Dutch (job is successfully completed)

Logic Recruitment is looking for a fulltime Customer Service Representative (Native level German and Dutch with fluent English) for our international client; their office is based in Amsterdam. As a Customer Service Representative you will utilize your experience and knowledge to complete daily administrative and supportive tasks for your assigned region/s. You will maintain an effective knowledge of each of your accounts requirements as well as build essential relationships for frequent communication. It is also essential that you are a team player and therefore you assist in general office duties as needed as well as assisting in other regions when necessary.

Main Tasks

In summary your job responsibilities include but are not limited to:
– Order entry and follow through
– After sales service
– Daily support to the sales team
– Anticipate and assist in avoiding order delays
– Assist with maintenance of large online retailers items, orders and inventory
– Point of contact via telephone as well as e-mail
– Maintain excellent product knowledge
– Anticipate and communicate any quality issues with products
– Communicate regularly with all members as necessary

Logic Recruitment is looking for a candidate with the following educational level and skills:

– Bachelor level
– Customer Service experience in an international environment
– Fulltime available and flexible during busy seasons
– Excellent MS office skills and experience with SAP
– Excellent communication and grammar skills
– Ability to prioritize and work under pressure
– Able to provide a friendly, consistent level of customer service no matter what the situation.

 

You will work in a small team with international and very enthusiastic colleagues! If you feel you have the skills required to succeed in this permanent role then please apply ASAP. If you are interested you can give us a call for further information or send your resume with a short motivation to: info@logicrecruitment.nl